Privacy Policy

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Effective Date: March 1, 2025

Flips & Bidz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flipsandbidz.com and participate in our online auctions. By using our website, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information:

a. Personal Information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment processors)

b. Usage and Transaction Information:

• IP address
• Browser type and version
• Operating system
• Cookies and site usage data
• Bidding history and transaction details

c. SMS Information:

• If you provide your phone number, we may send SMS messages for order updates, promotional offers, and customer service.

We use the collected information to:

• Facilitate the bidding and purchasing process
• Process payments and manage your account
• Send order confirmations, shipping updates, and promotional offers
• Improve our website, services, and auction experience
• Provide customer support and respond to inquiries
• Prevent fraud, unauthorized access, and ensure website security

We do not sell or share your personal information with third parties for their marketing purposes without your consent.

By providing your phone number, you consent to receive text messages from Flips & Bidz regarding:

• Order and shipment notifications
• Customer service communication
• Marketing and promotional offers (if opted in)

You can opt out at any time by replying "STOP" to any text message. Message and data rates may apply based on your carrier.

Our website uses cookies to enhance your browsing experience. These cookies help us:

• Analyze website traffic and trends
• Store user preferences for future visits
• Improve website functionality

You can manage cookie preferences in your browser settings. However, disabling cookies may impact website performance.

We take security seriously and implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We may use third-party services to help process payments, store data, or perform other business operations. These providers have access to personal information only to perform specific tasks and are bound by confidentiality agreements.

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications, including text messaging
• Request information on how your data is being used

To exercise these rights, contact us at support@flipsandbidz.com.

Our website and services are not intended for children under the age of 18. We do not knowingly collect or store information from individuals under 18.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Effective Date." Continued use of our website constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at:

• Flips & Bidz
• 15300 Valley View Ave, La Mirada, CA 90638
• Phone: (626) 944-3190
• Email: support@flipsandbidz.com